Monday, 7 March 2011

Mary Watch Out Carols About !!

It seems everyone has become obsessed with Mary Portas and her programme Secret Shopper! Especially Carol, my mother, we were out shopping the other day and we were in Matalan admiring the stunning new lingerie collection, it appears Matalan have produced some really good stuff this season. We noticed that it was on promotion given this sign which reads 'Free matching briefs' when you purchase the bra, selected lines. Given this I picked the set I wanted the coral one to the left of the signage and took it to the till. Apparantely this one wasn't on promotion it was literally the blue sets directly underneath the sign. To say Carol was annoyed was an understatement. But to be fair how poor was this promotion advertised. Some would argue that it is clear, but the sets should have been marked clearly with stickers to avoid confusion, I questionned the manager politely about the labelling and she replied 'it wasn't her fault as shed only been sent this one sign' It was a poor show from Matalan and to make matters worse I walked into the changing room there were no staff to appoint me to a fitting room but instead two builders, a good job I didn't walk out in the underwear set !!

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